Return & Refund Policy

Refund policy

We have 7-days return policy
Return and refunds are allowed only in case of damaged product or wrong product.
Our QC team will inspect the return shipment upon receiving it at our Warehouse. Upon successful processing of return, you will be refunded the purchase amount of returned product(s). If you have paid online via credit card, debit card, Upi or net banking, the refunded amount will be credited back to your account within 5-7 working days . Otherwise, the refunded amount will be credited back to your Pepa Kids account in a form of Store credit(life time validity-) or a cheque of equivalent amount will be sent to you upon request.

Please check the size mentioned in the product details and ensure that you order the right size , In case you have got the correct size delivered ( same what you have ordered ) but you still want to get the size replaced than you have to bear for the replacement shipping charges. If your replacement or exchange is approved the product will be delivered within 5-7 days.